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Residential
BELCO is powering Bermuda's energy future, making energy smarter, cleaner, and more affordable.
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SCHEDULED INTERRUPTIONS
CALL BEFORE
YOU DIG

If you plan to dig or trench on your property, please call BELCO (and other relevant utilities) before starting. We will send an expert to visit your site to locate and mark underground cables.

Contact us at least 1 week in advance so we’ll have time to do our part. When you call before you dig, you help ensure the safety of workers, and you can be certain that your electricity supply will be uninterrupted. This service is free, but damaged cables are repaired at your expense.

To arrange an appointment, call or email BELCO Customer Care:

441 299 2800 Email
TREE
TRIMMING?

The top reason for storm related power outages is tree branches hitting or becoming tangled in power lines. Keep tree branches trimmed at least 10’ from power lines and you will reduce your chances of storm related outages.

Before trimming, call belco to schedule a power shutdown so you can trim safely

Graduated Facilities Charge

The Graduated Facilities Charge covers the cost of specific infrastructure and business services required for each metered connection. It is based on each customer’s average daily kilowatt hour (kWh) consumption over the previous 12 month period, which would be reassessed monthly updating the Annual Rolling Average.

TIER DAILY kWh
USAGE
CHARGE
1 0-10 kWh $19.75
2 10-15 kWh $29.63
3 15-25 kWh $39.46
TIER DAILY kWh
USAGE
CHARGE
4 25-50 kWh $61.73
5 50+ kWh $93.83
Net Metered Customers - $39.46
VIEW BELCO TARIFFS

Fuel Adjustment Rate

With the approval of the Regulatory Authority, the Fuel Adjustment Rate will stay at the existing rate

11.429 ¢ per kilowatt-hour
to
11.429 ¢ per kilowatt-hour
sold for all meter readings on or after Sept 1, 2020

Payment Options

ATM

You can pay your BELCO bill at all local ATM’s. To receive your discount, pay 2 days prior to the discount date on your current bill.

Online

You can pay your BELCO bill online through the BELCO website (MasterCard or on-demand debit) or via online banking. For online banking, simply log-in to your bank’s website and set BELCO up as a payee, then enter your BELCO Account Number.

Walk-in

Visit our Head Office on 27 Serpentine Road to pay your bill with our friendly Cashiers, or pay at either the St. George’s Money Shop or Somerset Marketplace locations. Also, you can pay at the Money Shop in the Washington Mall. (A $3 surcharge will be applied)

Drop Box

We have 2 drop box locations: Head Office on 27 Serpentine Road and Gibbon’s Company

HOME ENERGY EFFICIENCY TIPS
Home Safety
& Protection
Keep you and your family safe around electricity at home

Your safety is important to us. Electricity is so commonly used today, many of us never think much about it. When properly used, electricity is a safe source of energy. However, if it is not used properly, electrical hazards can have serious effects.

FAQ's