As of 5:00pm power has been restored to the majority of all customers, however restoration work is still continuing in the areas of Camp Hill, St George’s and Ess Hill. There may be some additional small, localised areas without power and if a customer remains without power they should call the BELCO outage reporting line on 955.
A fault in the plant at approximately 10:20am caused an outage that affected all customers across the island. BELCO’s Crisis Management Team was immediately convened and work started to diagnose and fix the fault and restore power in the first instance to critical customers.
Although an investigation into the cause of the fault is ongoing, it is important to note that there were no fires or mechanical breakdowns that led to the outage. In addition, all BELCO staff are safe and there were no injuries reported.
Once the cause of the outage has been ascertained, a report will be submitted to the Regulatory Authority.
BELCO President Dennis Pimentel said: “First and foremost I would like to apologise to our customers for the inconvenience caused by today’s outage. I would also like to thank our staff who worked quickly and safely to ensure the generating equipment was safe and then set about restoring power as quickly as possible. Let me thank our customers for their patience and wish them a safe and happy holiday.”