Hurricane Fiona Updates

[ September 27, 2022  |  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

[ September 27, 2022  |  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls.

[ September 27, 2022  |  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.

[ September 26, 2022  |  9:00pm Update ]

As of 9:00pm today, we have the following storm-related outages to report:

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. ?? ??? ??? ???????????? ????, ??? ?????? ?????? ??? ????????? ????????? ??? ???? ??? ??? ????? ?? ??? ??????? ???.

[ September 26, 2022  |  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.

[ September 26, 2022  |  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

[ September 26, 2022  |  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.

[ September 25, 2022  |  10:00pm Update ]

As of 10:00pm today, we have the following storm-related outages to report:

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.

[ September 25, 2022  |  8:00pm Update ]

As of 8:00pm today, we have the following storm-related outages to report:

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter. This may indicate a voltage problem.

[ September 25, 2022  |  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

Safety Tip
Stay clear of piles of debris or downed foliage that may conceal live power lines.

[ September 25, 2022  |  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

[ September 25, 2022  |  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

Safety Tip
Do not plug the generator’s power into a household outlet because the power can back flow into the utility lines and energise a line, making it unsafe for utility crews when they are making repairs. The correct way to use a generator is to connect a heavy-duty, outdoor-rated power.

[ September 24, 2022  |  11:00pm Update ]

As of 11:00pm today, we have the following storm-related outages to report:

Safety Tip
To avoid possible damage to your appliances or generator, use only those appliances that do not exceed the generator’s capacity.

[ September 24, 2022  |  10:00pm Update ]

As of 10:00pm today, we have the following storm-related outages to report:

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. ?? ??? ??? ???????????? ????, ??? ?????? ?????? ??? ????????? ????????? ??? ???? ??? ??? ????? ?? ??? ??????? ???.

[ September 24, 2022  |  8:00pm Update ]

As of 8:00pm today, we have the following storm-related outages to report:

Safety Tip
Generators are extremely useful tools, but they can also be extremely dangerous if not used correctly. Carbon monoxide fumes emitted by a generator’s exhaust cannot be smelled or seen and can be fatal. NEVER use a generator indoors. Generators should NEVER be operated in any part of your home or indoor space, regardless of whether there are open windows. Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.

[ September 24, 2022  |  6:00pm Update ]

As of 6:00pm today, we have the following storm-related outages to report:

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. ?? ??? ??? ???????????? ????, ??? ?????? ?????? ??? ????????? ????????? ??? ???? ??? ??? ????? ?? ??? ??????? ???.

[ September 24, 2022  |  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

Safety Tip
Keep out of the way of BELCO crews as they work.

[ September 24, 2022  |  2:00pm Update ]

As of 2:00pm today, we have the following storm-related outages to report:

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter. This may indicate a voltage problem.

[ September 24, 2022  |  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

Safety Tip
If you are experiencing a Partial Power Outage, you must unplug all sensitive equipment and turn off all fuses in the breaker box.

[ September 24, 2022  |  10:00am Update ]

As of 10:00am today, we have the following storm-related outages to report:

Safety Tip
Wiring that has become wet or damaged during a major storm cannot be safely reused, even it appears to have completely dried. It must be replaced. Identify any wiring that was under water or dampened. If the water did not reach all levels of a building, wiring that was not wet may still be safely used. Have a qualified electrician inspect any suspect electrical appliances or wiring.

[ September 24, 2022  |  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

Safety Tip
Pole fires are a constant threat and highly unpredictable as to where they will occur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay clear and call 955.

[ September 23, 2022  |  11:00pm Update ]

As of 11:00pm today, we have the following storm-related outages to report:

Safety Tip
Do not run a generator in your garage or porch and keep it at least 10 ft. away from your house.

[ September 23, 2022  |  10:00pm Update ]

As of 10:00pm today, we have the following storm-related outages to report:

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter and contact BELCO on 955. This may indicate a voltage problem.

[ September 23, 2022  |  9:00pm Update ]

As of 9:00pm today, we have the following storm-related outages to report:

Safety Tip
Do not plug the generator’s power into a household outlet because the power can back flow into the utility lines and energise a line, making it unsafe for utility crews when they are making repairs. The correct way to use a generator is to connect a heavy-duty, outdoor-rated power.

[ September 23, 2022  |  8:00pm Update ]

As of 8:00pm today, we have the following storm-related outages to report:

Safety Tip
To avoid possible damage to your appliances or generator, use only those appliances that do not exceed the generator’s capacity.

[ September 23, 2022  |  7:00pm Update ]

As of 7:00pm today, we have the following storm-related outages to report:

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. Turn off your power at the meter and call 955.

[ September 23, 2022  |  6:00pm Update ]

As of 6:00pm today, we have the following storm-related outages to report:

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. Turn off your power at the meter and call 955.

[ September 23, 2022  |  5:00pm Update ]

As of 5:00pm today, we have the following storm-related outages to report:

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter and contact BELCO. This may indicate a voltage problem.

[ September 23, 2022  |  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

Safety Tip
NEVER store fuel for your generator in your house and do not store fuels near a fuel-burning appliance, such as a stove or water heater. Before re-fueling the generator, turn it off and let it cool down. Gasoline spilt on a hot engine can ignite a fire.

[ September 23, 2022  |  3:00pm Update ]

As of 3:00pm today, we have the following storm-related outages to report:

Safety Tip
Hooking up your generator directly into your home power supply could energise the outside power lines and electrocute a utility worker. If you must connect the generator through the house wiring to power appliances, use a qualified and licensed electrician to install an appropriate power transfer switch.

[ September 23, 2022  |  2:00pm Update ]

As of 2:00pm today, we have the following storm-related outages to report:

Safety Tip
Carbon monoxide fumes emitted by a generator’s exhaust cannot be smelled or seen and can be fatal. NEVER use a generator indoors. Generators should NEVER be operated in any part of your home or indoor space, regardless of whether there are open windows. Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.

[ September 23, 2022  |  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

Safety Tip
Always assume downed power lines are energised and dangerous.

[ September 23, 2022  |  11:00am Update ]

As of 11:00am today, we have the following storm-related outages to report:

Safety Tip
Clear roads are an important part of a safe recovery in the aftermath of a major storm. NEVER go “sightseeing” during or immediately after a storm. You risk your life as well as the lives of people who may try to help you should you get into trouble. You will also hamper the work of emergency crews and first responders.

[ September 23, 2022  |  10:00am Update ]

As of 10:00am today, we have the following storm-related outages to report:

Safety Tip
When permitted and deemed safe to do so, exercise extreme caution when driving on the roads. Be cautious! Avoid low hanging wires. If poles remain down, use alternate routes.

[ September 23, 2022  |  9:00am Update ]

As of 9:00am today, we have the following storm-related outages to report:

Safety Tip
DO NOT run from a fallen line. Running from a fallen line may cause your legs to bridge current from higher to lower voltage and you may receive a shock. Instead, keep your legs together and shuffle away with both feet on the ground. Shuffle a safe distance (33 feet or more) away from other utility poles.

[ September 23, 2022  |  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

REMEMBER
BELCO restoration crews cannot safely begin to restore power until hurricane-force winds or storm conditions subside.

Safety Tip
Downed power lines pose an extreme danger. Stay away from downed power lines – at least 33 feet or more (that’s approximately three car lengths).

[ September 23, 2022  |  7:00am Update ]

Even though Hurricane Fiona has passed its closest point of approach, the Bermuda Weather Service has issued a reminder that we are still under a Hurricane Warning and we should expect a prolonged period of strong tropical storm force winds for most areas of the island to linger through the morning.

REMINDERS
DO NOT call to report power outages in the immediate aftermath of a major storm so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

Safety Tip
Wiring that has become wet or damaged during a major storm cannot be safely reused, even it appears to have completely dried. It must be replaced. Identify any wiring that was under water or dampened. If the water did not reach all levels of a building, wiring that was not wet may still be safely used. Have a qualified electrician inspect any suspect electrical appliances or wiring.

[ September 23, 2022  |  6:00am Update ]

Hurricane Fiona’s closest point of approach has passed. We hope everyone made it through safely!

As of 6:00am today, we have the following storm-related outages to report:

REMEMBER
DO NOT call to report power outages in the immediate aftermath of a major storm so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

Did You Know?
BELCO cannot restore power until daylight and safe weather conditions as the entire grid needs to be inspected first.

Safety Tip
Stay clear of piles of debris or downed foliage that may conceal live power lines.

[ September 22, 2022  |  11:30pm Update ]

The number one priority for BELCO before, during and after a hurricane is always the safety of the Company staff and our customers.

The second priority is to protect the power generation plant and distribution grid from damage.

During a storm, our team members are at our Operations Centre monitoring and managing the plant and the grid, recording outages and responding to any emergencies that may occur as it is safe to do so.

REMEMBER
BELCO restoration crews cannot safely begin to restore power until hurricane-force winds or storm conditions subside.

It is important to remember NOT to call BELCO during a storm to report a power outage. However, during a storm, we DO encourage you to call BELCO in the event of an emergency or life-threatening situation, such as downed power lines or pole fires.

Safety Tip
NEVER touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.

We will provide an update in the morning.
Stay Safe Bermuda!

[ September 22, 2022  |  10:00pm Update ]

ABC News visited us to check in on our storm preparations today. Check out Rob Marciano’s report on Hurricane Fiona prep here with a cameo from our TD&R team and our President, Wayne Caines: Video Bermuda prepares for Hurricane Fiona – ABC News (go.com)

The Bermuda Weather Service has shared that Hurricane Fiona is forecast to pass the island as a Cat 3approximately 121nm to the NW of Bermuda at 5:00am on Friday, September 23, 2022.

Safety Tip
Unplug all appliances, and electronics, which are not protected by surge protection equipment. It is also wise to unhook the cable box from your television.

Stay Safe Bermuda!

[ September 22, 2022  |  6:00pm Update ]

The Bermuda Weather Service has shared that Hurricane Fiona is set to pass the island as a Cat 3 at approximately 101nm to the WNW of Bermuda at 5:00am on Friday, September 23, 2022.

At BELCO, our teams are still working on preparations for the storm’s passing. Not only do we strategically place materials throughout the island in advance, but with a team of 237 members, we must ensure the planning and logistics measures are communicated to all team members effectively.

Safety Tip
We ask customers NOT to call to report power outages during or immediately following the storm. BELCO has a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies.

Customers with AMI meters that have lost power will already be logged as having an outage.

We encourage everyone to make their final preparations.
Stay Safe Bermuda!

[ September 22, 2022  |  3:30pm Update ]

Due to the passing of Hurricane Fiona, our Customer Experience Centre will be closed to walk-in customers tomorrow, Friday, September 23, 2022.

[ September 22, 2022  |  3:00pm Update ]

We have been busy preparing our campus, work sites, equipment and crews. Check out a little bit about how we prepare here: Hurricane Fiona: Belco crews ‘in full preparation mode’ – The Royal Gazette | Bermuda News, Business, Sports, Events, & Community |

How have you been preparing for the passing of Hurricane Fiona?

Did You Know?
BELCO restoration crews cannot safely begin to restore power until hurricane-force winds or storm conditions subside; however, before the storm started, BELCO crews and equipment were strategically placed throughout the island in order to be ready directly following its conclusion.

Safety Tip
Unplug any appliances, electronics, or other sensitive equipment before the onset of high winds. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.

[ September 22, 2022  |  1:45pm Update ]

As Hurricane Fiona approaches, our Managing Director, Shelly Leman, spoke with AccuWeather about our preparations. Check out the report here: Trending Now Weather Videos | AccuWeather

Did You Know?
Before the onset of a storm, BELCO positions restoration equipment in strategic locations across the island.

Safety Tip
Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquified which causes short circuits and sometimes fire. If you see a pole fire stay well clear and call 955.

[ September 22, 2022  |  1:00pm Update ]

The Bermuda Weather Service has placed the island under a Hurricane Warning, forecasting Hurricane Fiona is set to pass the island as a Cat 3 at approximately 97nm to the NW of Bermuda at 5:00am on Friday, September 23, 2022.

At BELCO, we are tracking Hurricane Fiona. We are preparing our campus, substations and crews, which allows us to deplo assets and crews quickly to needed locations and not be impeded by any obstacles on the island’s roads.

Safety Tip
NEVER overload your electrical outlets. Overloaded outlets are one of the main causes of electrical fires, especially during and after a major storm when systems are more fragile.

[ September 20, 2022  |  10:00am Update ]

As of this morning, the Bermuda Weather Service has shared that Hurricane Fiona is a threat to Bermuda, forecasting the hurricane to pass the island as a Cat 4 at approximately 97nm to the WNW of Bermuda at 4:00am on Friday, September 23, 2022.

At BELCO, we are tracking Hurricane Fiona. Our Crisis Management team has been activated and our storm preparations are well underway.