Hurricane Fiona Updates

Sep 22, 2022

[ September 27, 2022ย  |ย  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

St. Georges 1
Pembroke 3
Devonshire 83
Smith’s 1
Hamilton 1
Our crews are still working to restore power to the remaining 0.25% of our customers as safely and quickly as possible.
Our crews anticipate that they will be working in the following areas this afternoon:
๐‘พ๐‘ฌ๐‘บ๐‘ป & ๐‘พ๐‘ฌ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Addressing individual and clustered outages
๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Addressing individual and clustered outages
๐‘ฌ๐‘จ๐‘บ๐‘ป & ๐‘ฌ๐‘จ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Addressing individual and clustered outages

๐‘๐„๐Œ๐ˆ๐๐ƒ๐„๐‘
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.


[ September 27, 2022ย  |ย  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

St. Georges 1
Pembroke 10
Devonshire 14
Smith’s 1
Warwick 8
Paget 10
Southampton 7
Hamilton 1
Our crews are still working to restore power to the remaining 0.14% of our customers as safely and quickly as possible.
Our crews anticipate that they will be working in the following areas this afternoon:
๐‘พ๐‘ฌ๐‘บ๐‘ป & ๐‘พ๐‘ฌ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Working on power restoration projects throughout Western Parishes
๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
East Broadway Area
Government House Area
Working on power restoration projects throughout Central Parishes
๐‘ฌ๐‘จ๐‘บ๐‘ป & ๐‘ฌ๐‘จ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Working on power restoration projects throughout Eastern Parishes

๐‘๐„๐Œ๐ˆ๐๐ƒ๐„๐‘
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls.

Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

[ September 27, 2022ย  |ย  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

St. Georges 1
Pembroke 18
Devonshire 13
Smith’s 1
Paget 3
Southampton 7
Hamilton 1
Our crews are working to restore power to the remaining 0.14% of our customers as safely and quickly as possible.

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.


[ September 26, 2022ย  |ย  9:00pm Update ]

As of 9:00pm today, we have the following storm-related outages to report:

St. Georges 1
Pembroke 18
Devonshire 13
Smith’s 1
Paget 3
Southampton 7
Hamilton 1
We have 0.12% of our customers remaining without power at this time.
Our teams have now stood down for the evening and will get back to restoration works first thing in the morning.

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. ๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ ๐š๐ซ๐ž ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ข๐ง๐  ๐ญ๐ก๐ข๐ฌ, ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐ฎ๐ง๐ฉ๐ฅ๐ฎ๐  ๐š๐ฅ๐ฅ ๐ฌ๐ž๐ง๐ฌ๐ข๐ญ๐ข๐ฏ๐ž ๐ž๐ช๐ฎ๐ข๐ฉ๐ฆ๐ž๐ง๐ญ ๐š๐ง๐ ๐ญ๐ฎ๐ซ๐ง ๐จ๐Ÿ๐Ÿ ๐š๐ฅ๐ฅ ๐Ÿ๐ฎ๐ฌ๐ž๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐›๐ซ๐ž๐š๐ค๐ž๐ซ ๐›๐จ๐ฑ.


[ September 26, 2022ย  |ย  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

St. Georges 1
Pembroke 44
Devonshire 92
Smith’s 1
Warwick 20
Paget 15
Southampton 7
Hamilton 12
Our crews are still working to restore power to the remaining 0.5% of our customers as safely and quickly as possible.
REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.


[ September 26, 2022ย  |ย  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

St. Georges 13
Pembroke 53
Devonshire 50
Smith’s 1
Warwick 36
Paget 28
Southampton 16
Hamilton 14
Our crews are still working to restore power to the remaining 0.6% of our customers as safely and quickly as possible.
Our crews anticipate that they will be working in the following areas on restoration efforts this afternoon:

๐‘พ๐‘ฌ๐‘บ๐‘ป & ๐‘พ๐‘ฌ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Scarrington Hill Area
Harmony Hall Area
Frith Estate Area
Cedar Hill Area

SAFETY NOTICE: Traffic Controls will be in place in the Cedar Hill Area while restoration work continues as the wire requiring repairs crosses the road. We ask all passersby to be mindful, patient, drive slowly and cautiously as maintaining the safety of our working crew and the public is paramount

๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Pembroke Parish

๐‘ฌ๐‘จ๐‘บ๐‘ป:
St. David’s Parish
St. George’s Parish

REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.


[ September 26, 2022ย  |ย  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

St. Georges 12
Pembroke 82
Devonshire 54
Smith’s 1
Warwick 21
Paget 17
Southampton 16
Hamilton 14

Our crews are currently working to restore power to the remaining 0.6% of our customers as safely and quickly as possible.

Our updates will come every 4 hours again today.

REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.


[ September 25, 2022ย  |ย  10:00pm Update ]

As of 10:00pm today, we have the following storm-related outages to report:

St. Georges 14
Pembroke 107
Devonshire 70
Smith’s 1
Warwick 53
Paget 36
Southampton 16
Hamilton 14
Our crews are still working to restore power to the remaining 2% of our customers as safely and quickly as possible.

Tonight our crews anticipate that they will be working in the following areas on restoration efforts:

๐‘พ๐‘ฌ๐‘บ๐‘ป & ๐‘พ๐‘ฌ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Southcote Road Area
Lusher Hill Area
Adventureland Area
Belmont Area

๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Border Lane South Area
SAFETY NOTICE: As this is a very narrow road, our crews request that you exercise extreme caution when driving through this area. Please drive slowly and be observant.

๐‘ฌ๐‘จ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ & ๐‘ฌ๐‘จ๐‘บ๐‘ป:
Responding to call-in reports
St. David’s Area
St. George’s Area

Our crews will stand down at midnight tonight for some well-deserved rest. This will be our last update for today. We will provide further updates on outages in the morning.

REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Keep out of the way of our working crews and exercise extreme caution when driving or riding near them. Your safety and the safety of our team is of the utmost importance.


[ September 25, 2022ย  |ย  8:00pm Update ]

As of 8:00pm today, we have the following storm-related outages to report:

St. Georges 22
Pembroke 110
Devonshire 328
Smith’s 1
Warwick 47
Paget 52
Southampton 16
Hamilton 14
Our crews are still working to restore power to the remaining 2% of our customers as safely and quickly as possible.
REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter. This may indicate a voltage problem.


[ September 25, 2022ย  |ย  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

St. Georges 47
Pembroke 269
Devonshire 58
Smith’s 33
Warwick 108
Paget 125
Southampton 16
Hamilton 45
Our crews are still working to restore power to the remaining 2% of our customers as safely and quickly as possible.
This early evening our crews anticipate that they will be working in the following areas on restoration efforts:
๐‘พ๐‘ฌ๐‘บ๐‘ป:
Happy Talk Lane Area
๐‘พ๐‘ฌ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Highwood Lane/Harbour Road Area
๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Point Shares Road Area
Border Lane South Area
Middle Road, Paget Area
๐‘ฌ๐‘จ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Shelly Bay Area
Cable Hill Area
๐‘ฌ๐‘จ๐‘บ๐‘ป:
St. David’s Area
REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Stay clear of piles of debris or downed foliage that may conceal live power lines.


[ September 25, 2022ย  |ย  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

St. Georges 73
Pembroke135 135
Devonshire 50
Sandys 3
Smith’s 33
Warwick 155
Paget 259
Southampton 161
Hamilton 27
Our crews are still working to restore power to the remaining 3% of our customers as safely and quickly as possible.
This afternoon our crews anticipate that they will be working in the following areas on restoration efforts:
๐‘พ๐‘ฌ๐‘บ๐‘ป:
South Road
๐‘พ๐‘ฌ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Tamarind Vale area
Barnes Corner area
๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Langton Hill area
Border Lane South area
Kyhber Heights area
Middle Road
๐‘ฌ๐‘จ๐‘บ๐‘ป-๐‘ช๐‘ฌ๐‘ต๐‘ป๐‘น๐‘จ๐‘ณ:
Harrington Hundreds Road area
Cable Hill area
๐‘ฌ๐‘จ๐‘บ๐‘ป:
Slip Point Lane area
REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
DO NOT call to report power outages yet so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.


[ September 25, 2022ย  |ย  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

St. Georges 85
Pembroke 320
Devonshire 50
Sandys 7
Smith’s 33
Warwick 155
Paget 221
Southampton 206
Hamilton 24
Our crews have already begun restoration work earlier this morning and working on restoring power to the remaining 3% of our customers as safely and quickly as possible.
Our updates will be every four hours today as the remaining issues are quite involved and require longer restoration periods and attention.
REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Do not plug the generatorโ€™s power into a household outlet because the power can back flow into the utility lines and energise a line, making it unsafe for utility crews when they are making repairs. The correct way to use a generator is to connect a heavy-duty, outdoor-rated power.


[ September 24, 2022ย  |ย  11:00pm Update ]

As of 11:00pm today, we have the following storm-related outages to report:

St. Georges 85
Pembroke 414
Devonshire 50
Sandys 7
Smith’s 33
Warwick 178
Paget 240
Southampton 208
Hamilton 24
Our crews are still out working to restore power to the remaining 3.5% of our customers as safely and quickly as possible.

Our crews will now be finishing the projects they are currently working and standing down once complete. Our crews will get some much needed rest and get right back to restoration efforts in the morning.

Please exercise caution when driving near our working team members as safety is of the utmost importance.

This will be our last outage update for the evening. We will return to updates tomorrow morning.

Safety Tip
To avoid possible damage to your appliances or generator, use only those appliances that do not exceed the generatorโ€™s capacity.


[ September 24, 2022ย  |ย  10:00pm Update ]

As of 10:00pm today, we have the following storm-related outages to report:

St. Georges 85
Pembroke 388
Devonshire 50
Sandys 11
Smith’s 33
Warwick 167
Paget 250
Southampton 206
Hamilton 24
Our crews are still out working to restore power to the remaining 3.5% of our customers as safely and quickly as possible.
Please exercise caution when driving or riding past our working crews as their safety and yours is of the utmost importance.

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. ๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ ๐š๐ซ๐ž ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ข๐ง๐  ๐ญ๐ก๐ข๐ฌ, ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐ฎ๐ง๐ฉ๐ฅ๐ฎ๐  ๐š๐ฅ๐ฅ ๐ฌ๐ž๐ง๐ฌ๐ข๐ญ๐ข๐ฏ๐ž ๐ž๐ช๐ฎ๐ข๐ฉ๐ฆ๐ž๐ง๐ญ ๐š๐ง๐ ๐ญ๐ฎ๐ซ๐ง ๐จ๐Ÿ๐Ÿ ๐š๐ฅ๐ฅ ๐Ÿ๐ฎ๐ฌ๐ž๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐›๐ซ๐ž๐š๐ค๐ž๐ซ ๐›๐จ๐ฑ.


[ September 24, 2022ย  |ย  8:00pm Update ]

As of 8:00pm today, we have the following storm-related outages to report:

St. Georges 262
Pembroke 823
Devonshire 273
Sandys 11
Smith’s 33
Warwick 167
Paget 660
Southampton 206
Hamilton 38
Our crews are still out working to restore power to the remaining 7% of our customers as safely and quickly as possible.
Please exercise caution when driving or riding past our working crews as their safety and yours is of the utmost importance.

Safety Tip
Generators are extremely useful tools, but they can also be extremely dangerous if not used correctly. Carbon monoxide fumes emitted by a generatorโ€™s exhaust cannot be smelled or seen and can be fatal. NEVER use a generator indoors. Generators should NEVER be operated in any part of your home or indoor space, regardless of whether there are open windows. Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.


[ September 24, 2022ย  |ย  6:00pm Update ]

As of 6:00pm today, we have the following storm-related outages to report:

St. Georges 262
Pembroke 823
Devonshire 281
Sandys 39
Smith’s 33
Warwick 156
Paget 659
Southampton 206
Hamilton 50
Our crews are still out working to restore power to the remaining 7% of our customers as safely and quickly as possible.
Please exercise caution when driving or riding past our working crews as their safety and yours is of the utmost importance.

REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. ๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ ๐š๐ซ๐ž ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ข๐ง๐  ๐ญ๐ก๐ข๐ฌ, ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐ฎ๐ง๐ฉ๐ฅ๐ฎ๐  ๐š๐ฅ๐ฅ ๐ฌ๐ž๐ง๐ฌ๐ข๐ญ๐ข๐ฏ๐ž ๐ž๐ช๐ฎ๐ข๐ฉ๐ฆ๐ž๐ง๐ญ ๐š๐ง๐ ๐ญ๐ฎ๐ซ๐ง ๐จ๐Ÿ๐Ÿ ๐š๐ฅ๐ฅ ๐Ÿ๐ฎ๐ฌ๐ž๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐›๐ซ๐ž๐š๐ค๐ž๐ซ ๐›๐จ๐ฑ.


[ September 24, 2022ย  |ย  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

St. Georges 244
Pembroke 1,670
Devonshire 281
Sandys 39
Smith’s 33
Warwick 129
Paget 1,284
Southampton 206
Hamilton 260
Our crews are still out working to restore power to the remaining 11.5% of our customers as safely and quickly as possible.
Please exercise caution when driving or riding past our working crews as their safety and yours is of the utmost importance.
NOTICE
For our customers who still remain without power, if you feel that you are last in your neighborhood or area, we have not forgotten about you. The reason you may be out of power, might be an issue that will require more time and attention to resolve as it is likely an individual/isolated issue.

REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Keep out of the way of BELCO crews as they work.


[ September 24, 2022ย  |ย  2:00pm Update ]

As of 2:00pm today, we have the following storm-related outages to report:

St. Georges 616
Pembroke 1,422
Devonshire 281
Sandys 39
Smith’s 48
Warwick 199
Paget 1,262
Southampton 206
Hamilton 259
Hurricane Fiona passed Bermuda at her closest point at roughly 5:00am yesterday – Friday, September 23, 2022.
At 12:00pm yesterday it was deemed safe for our crews to start restoration efforts.
As of 2:00pm today – Saturday, September 24, 2022, our crews have been working on restorations for 19 hours.
In 19 hours, our crews have restored power to 25,485 customers.
At the height of impacted customers, 83% of our customers were without power.
As of 2:00pm today only 12% of our customers remain without power.
Our crews are still out working to restore power to the remaining 12% of our customers. We have not and will not forget about you.
THANK YOU
We want to thank our entire team for their tireless efforts thus far. Even when their only family’s are without power and even when they are dealing with the impacts of the hurricane themselves, they show up and they rise to the occasion. Our team has demonstrated their commitment to our customers and to our country. For that we are so very proud and so very grateful.
Did You Know
Hurricane restoration is very much a team effort with crews out on the roads, support from our Dispatching Team, Stores who allocate supplies, Customer Experience who answer outage lines to support customers, our Occupational Health, Safety & Environment (OHSE) group supporting field teams, Mechanics, Plant Operators and of course, our Canteen Team who keep crews fed and hydrated.

REMINDER
Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process.

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter. This may indicate a voltage problem.


[ September 24, 2022ย  |ย  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

St. Georges 620
Pembroke 2,023
Devonshire 915
Sandys 39
Smith’s 59
Warwick 143
Paget 1,833
Southampton 206
Hamilton 259
Currently, we are down to 17% of our customers remaining without power.
Our crews are still working on the following:
1. Continued area assessments
2. Continuing Restoration of Main Line Circuits for Critical Loads (hospitals, hotels, schools, etc.)
3. Removing Damaged Poles and Installing New Ones
IMPORTANT: Partial Power Outages
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. ๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ ๐š๐ซ๐ž ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ข๐ง๐  ๐ญ๐ก๐ข๐ฌ, ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐ฎ๐ง๐ฉ๐ฅ๐ฎ๐  ๐š๐ฅ๐ฅ ๐ฌ๐ž๐ง๐ฌ๐ข๐ญ๐ข๐ฏ๐ž ๐ž๐ช๐ฎ๐ข๐ฉ๐ฆ๐ž๐ง๐ญ ๐š๐ง๐ ๐ญ๐ฎ๐ซ๐ง ๐จ๐Ÿ๐Ÿ ๐š๐ฅ๐ฅ ๐Ÿ๐ฎ๐ฌ๐ž๐ฌ ๐ข๐ง ๐ญ๐ก๐ž ๐›๐ซ๐ž๐š๐ค๐ž๐ซ ๐›๐จ๐ฑ.

REMINDER

Please note that as restoration efforts continue, customers may experience temporary outages as crews de-energise circuits to safely effect repairs. As a result, outage numbers will fluctuate throughout this process. BELCO crews will continue to work quickly and safely to restore power to all customers.

Safety Tip
If you are experiencing a Partial Power Outage, you must unplug all sensitive equipment and turn off all fuses in the breaker box.


[ September 24, 2022ย  |ย  10:00am Update ]

As of 10:00am today, we have the following storm-related outages to report:

St. Georges 633
Pembroke 2,876
Devonshire 1,072
Sandys 40
Smithโ€™s 46
Warwick 961
Paget 1,833
Southampton 206
Hamilton 310
Our Restoration Process
Once the storm has passed and it is safe to do so, BELCO restoration crews are mobilised with personnel designated to strategic locations throughout the island in order to begin the restoration efforts as quickly as possible.
The order of restoration is as follows: main circuits, branch lines and individual customers. BELCO restores main line circuits first, focusing initially on those that supply the Islandโ€™s essential services and critical infrastructure. Repairs must be completed in the order above because main lines feed all other lines.
Our crews are working to restore power as quickly and safely as possible. Please exercise caution when driving near our working team members as safety is of the utmost importance.

Safety Tip
Wiring that has become wet or damaged during a major storm cannot be safely reused, even it appears to have completely dried. It must be replaced. Identify any wiring that was under water or dampened. If the water did not reach all levels of a building, wiring that was not wet may still be safely used. Have a qualified electrician inspect any suspect electrical appliances or wiring.


[ September 24, 2022ย  |ย  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

St. Georges 617
Pembroke 2,168
Devonshire 1,072
Sandys 40
Smith’s 24
Warwick 741
Paget 1,833
Southampton 206
Hamilton 310
Compared to the 8:00am update yesterday,19,978 customers have been restored.
Our crews started back on restoration efforts this morning at 7:00am. This morning our crews will be working on the following:
  1. Continued area assessments
  2. Continuing Restoration of Main Line Circuits for Critical Loads (hospitals, hotels, schools, etc.)
Please exercise caution when driving near our working team members as safety is of the utmost importance.
Please note that our outage updates today will be every two hours.

Safety Tip
Pole fires are a constant threat and highly unpredictable as to where they will occur. Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquefied which causes short circuits and sometimes a fire. If you see a pole fire stay clear and call 955.


[ September 23, 2022ย  |ย  11:00pm Update ]

As of 11:00pm today, we have the following storm-related outages to report:

St. Georges 641
Pembroke 2,642
Devonshire 864
Sandys 32
Smith’s 24
Warwick 1,252
Paget 2,169
Southampton 775
Hamilton 317
As of 11:00pm, we have restored power to 21,101 customers thus far.
Our crews will now be finishing the projects they are currently working and standing down once complete. Our crews will get some much needed rest and get right back to restoration efforts in the morning.

Please exercise caution when driving near our working team members as safety is of the utmost importance.

This will be our last outage update for the evening. We will return to updates tomorrow morning.

Safety Tip
Do not run a generator in your garage or porch and keep it at least 10 ft. away from your house.


[ September 23, 2022ย  |ย  10:00pm Update ]

As of 10:00pm today, we have the following storm-related outages to report:

St. Georges 641
Pembroke 2,661
Devonshire 864
Sandys 32
Smith’s 57
Warwick 2,078
Paget 2,169
Southampton 847
Hamilton 317
Our crews are still out working to restore power as quickly and safely as possible. Please exercise caution when driving near our working team members as safety is of the utmost importance.

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter and contact BELCO on 955. This may indicate a voltage problem.


[ September 23, 2022ย  |ย  9:00pm Update ]

As of 9:00pm today, we have the following storm-related outages to report:

St. Georges 659
Pembroke 3,376
Devonshire 1,374
Sandys 32
Smith’s 473
Warwick 2,078
Paget 2,169
Southampton 847
Hamilton 303
Our crews are still out working to restore power as quickly and safely as possible. Please exercise caution when driving near our working team members as safety is of the utmost importance.

Safety Tip
Do not plug the generatorโ€™s power into a household outlet because the power can back flow into the utility lines and energise a line, making it unsafe for utility crews when they are making repairs. The correct way to use a generator is to connect a heavy-duty, outdoor-rated power.


[ September 23, 2022ย  |ย  8:00pm Update ]

As of 8:00pm today, we have the following storm-related outages to report:

St. Georges 659
Pembroke 3,376
Devonshire 1,374
Sandys 34
Smith’s 573
Warwick 2,078
Paget 2,428
Southampton 847
Hamilton 627
Our crews are still out working to restore power as quickly and safely as possible. Please exercise caution when driving near our working team members as safety is of the utmost importance.

Safety Tip
To avoid possible damage to your appliances or generator, use only those appliances that do not exceed the generatorโ€™s capacity.


[ September 23, 2022ย  |ย  7:00pm Update ]

As of 7:00pm today, we have the following storm-related outages to report:

St. Georges 492
Pembroke 4,031
Devonshire 1,374
Sandys 756
Smith’s 539
Warwick 1,959
Paget 2,413
Southampton 847
Hamilton 961
Our crews are still out working to restore power as quickly and safely as possible. Please exercise caution when driving near our working team members as safety is of the utmost importance.

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. Turn off your power at the meter and call 955.


[ September 23, 2022ย  |ย  6:00pm Update ]

As of 6:00pm today, we have the following storm-related outages to report:

St. Georges 1,814
Pembroke 4,031
Devonshire 1,374
Sandys 756
Smith’s 955
Warwick 1,959
Paget 2,688
Southampton 847
Hamilton 944
Our crews are still out working to restore power as quickly and safely as possible. Please exercise caution when driving near our working team members as safety is of the utmost importance.
Please remember the wind and rain slows down our progress a bit.

Safety Tip
If you have power in one half of your house, this is called a partial power outage. This means you have only one phase of electricity available; therefore one half of your house is being powered. Turn off your power at the meter and call 955.


[ September 23, 2022ย  |ย  5:00pm Update ]

As of 5:00pm today, we have the following storm-related outages to report:

St. Georges 1,847
Pembroke 4,049
Devonshire 1,374
Sandys 97
Smith’s 1,121
Warwick 1,933
Paget 2,688
Southampton 847
Hamilton 939
Our crews are working to restore power as quickly and safely as possible. Please exercise caution when driving near our working team members as safety is of the utmost importance.

Safety Tip
Once power is restored, if a lightbulb is extremely bright or dim, turn off your power at the meter and contact BELCO. This may indicate a voltage problem.


[ September 23, 2022ย  |ย  4:00pm Update ]

As of 4:00pm today, we have the following storm-related outages to report:

St. Georges 1,832
Pembroke 4,031
Devonshire 1,946
Sandys 1,010
Smith’s 1,542
Warwick 2,111
Paget 2,688
Southampton 2,083
Hamilton 911
Our crews are working to restore power as quickly and safely as possible. We ask that you please be cautious of them when driving by if you must be out on the roads. If not we encourage you to stay off the roads as long as possible.
REMINDER
Do NOT call to report power outages at this time. Customers with AMI meters don’t have to call as outages are reported directly to BELCO.
Please keep out of the way of BELCO crews as they work.

Safety Tip
NEVER store fuel for your generator in your house and do not store fuels near a fuel-burning appliance, such as a stove or water heater. Before re-fueling the generator, turn it off and let it cool down. Gasoline spilt on a hot engine can ignite a fire.


[ September 23, 2022ย  |ย  3:00pm Update ]

As of 3:00pm today, we have the following storm-related outages to report:

St. Georges 1,832
Pembroke 4,031
Devonshire 1,623
Sandys 1,185
Smith’s 2,490
Warwick 2,796
Paget 2,688
Southampton 2,083
Hamilton 909
Our crews are working to restore power as quickly and safely as possible. We ask that you please be cautious of them when driving by if you must be out on the roads. If not we encourage you to stay off the roads as long as possible.
REMINDER
Do NOT call to report power outages at this time. Customers with AMI meters don’t have to call as outages are reported directly to BELCO.
Please keep out of the way of BELCO crews as they work.

Safety Tip
Hooking up your generator directly into your home power supply could energise the outside power lines and electrocute a utility worker. If you must connect the generator through the house wiring to power appliances, use a qualified and licensed electrician to install an appropriate power transfer switch.


[ September 23, 2022ย  |ย  2:00pm Update ]

As of 2:00pm today, we have the following storm-related outages to report:

St. Georges 2,039
Pembroke 4,031
Devonshire 2,577
Sandys 1,150
Smith’s 2,617
Warwick 2,796
Paget 2,692
Southampton 2,082
Hamilton 909
Our crews are working to restore power as quickly and safely as possible. We ask that you please be cautious of them when driving by if you must be out on the roads. If not we encourage you to stay off the roads as long as possible.
REMINDER
Do NOT call to report power outages at this time. Customers with AMI meters don’t have to call as outages are reported directly to BELCO. Please keep out of the way of BELCO crews as they work.

Safety Tip
Carbon monoxide fumes emitted by a generatorโ€™s exhaust cannot be smelled or seen and can be fatal. NEVER use a generator indoors. Generators should NEVER be operated in any part of your home or indoor space, regardless of whether there are open windows. Use a generator or other gasoline-powered machinery outdoors ONLY and away from windows.


[ September 23, 2022ย  |ย  12:00pm Update ]

As of 12:00pm today, we have the following storm-related outages to report:

St. Georges 2,553
Pembroke 4,732
Devonshire 3,995
Sandys 2,951
Smith’s 2,617
Warwick 3,142
Paget 3,073
Southampton 2,844
Hamilton 2,080
Our crews are working to restore power as quickly and safely as possible. We ask that you please be cautious of them when driving by if you must be out on the roads. If not we encourage you to stay off the roads as long as possible.
REMINDER
Do NOT call to report power outages at this time. BELCO has a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies.
Our customers with advanced meters will not have to call as outages are reported directly into BELCO through the advanced metered system.

Safety Tip
Always assume downed power lines are energised and dangerous.


[ September 23, 2022ย  |ย  11:00am Update ]

As of 11:00am today, we have the following storm-related outages to report:

St. Georges 3,080
Pembroke 4,563
Devonshire 3,995
Sandys 2,909
Smith’s 2,617
Warwick 4,639
Paget 3,090
Southampton 2,844
Hamilton 2,080
Our crews have begun to assess the damage. Our first priority will be to clear the roads of any poles or loose wires.
REMINDER
Do NOT call to report power outages at this time. BELCO has a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies.
Our customers with advanced meters will not have to call as outages are reported directly into BELCO through the advanced metered system.

Safety Tip
Clear roads are an important part of a safe recovery in the aftermath of a major storm. NEVER go โ€œsightseeingโ€ during or immediately after a storm. You risk your life as well as the lives of people who may try to help you should you get into trouble. You will also hamper the work of emergency crews and first responders.

We encourage everyone to stay off the roads as long as possible!

[ September 23, 2022ย  |ย  10:00am Update ]

As of 10:00am today, we have the following storm-related outages to report:

St. Georges 2,804
Pembroke 4,563
Devonshire 3,995
Sandys 2,909
Smith’s 2,617
Warwick 4,639
Paget 3,090
Southampton 2,843
Hamilton 2,080
Our crews have begun to assess the damage. Our first priority will be to clear the roads of any poles or loose wires.
REMINDER
Do NOT call to report power outages at this time. BELCO has a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies.
Our customers with advanced meters will not have to call as outages are reported directly into BELCO through the advanced metered system.

Safety Tip
When permitted and deemed safe to do so, exercise extreme caution when driving on the roads. Be cautious! Avoid low hanging wires. If poles remain down, use alternate routes.

We encourage everyone to stay off the roads as long as possible!

๐‚๐ฅ๐ž๐š๐ซ ๐ซ๐จ๐š๐๐ฌ ๐š๐ซ๐ž ๐š๐ง ๐ข๐ฆ๐ฉ๐จ๐ซ๐ญ๐š๐ง๐ญ ๐ฉ๐š๐ซ๐ญ ๐จ๐Ÿ ๐š ๐ฌ๐š๐Ÿ๐ž ๐ซ๐ž๐œ๐จ๐ฏ๐ž๐ซ๐ฒ ๐ข๐ง ๐ญ๐ก๐ž ๐š๐Ÿ๐ญ๐ž๐ซ๐ฆ๐š๐ญ๐ก ๐จ๐Ÿ ๐š ๐ฆ๐š๐ฃ๐จ๐ซ ๐ฌ๐ญ๐จ๐ซ๐ฆ.


[ September 23, 2022ย  |ย  9:00am Update ]

As of 9:00am today, we have the following storm-related outages to report:

St. Georges 2,803
Pembroke 4,526
Devonshire 3,995
Sandys 2,885
Smith’s 2,617
Warwick 4,639
Paget 2,943
Southampton 2,843
Hamilton 2,080
We are waiting for the storm-conditions to subside in order to begin restoration efforts.
Clear roads are an important part of a safe recovery in the aftermath of a major storm. NEVER go โ€œsightseeingโ€ during or immediately after a storm.

Safety Tip
DO NOT run from a fallen line. Running from a fallen line may cause your legs to bridge current from higher to lower voltage and you may receive a shock. Instead, keep your legs together and shuffle away with both feet on the ground. Shuffle a safe distance (33 feet or more) away from other utility poles.


[ September 23, 2022ย  |ย  8:00am Update ]

As of 8:00am today, we have the following storm-related outages to report:

St. Georges 2,380
Pembroke 3,981
Devonshire 3,772
Sandys 2,217
Smith’s 2,155
Warwick 4,632
Paget 2,937
Southampton 2,843
Hamilton 2,072

REMEMBER
BELCO restoration crews cannot safely begin to restore power until hurricane-force winds or storm conditions subside.

BELCO asks all customers NOT to call to report power outages during or immediately following the storm. BELCO has a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies.
BELCO will advise all customers when it is necessary to report outages. Those customers with advanced meters will not have to call as outages are reported directly into BELCO through the advanced metered system.

Safety Tip
Downed power lines pose an extreme danger. Stay away from downed power lines – at least 33 feet or more (thatโ€™s approximately three car lengths).


[ September 23, 2022ย  |ย  7:00am Update ]

Even though Hurricane Fiona has passed its closest point of approach, the Bermuda Weather Service has issued a reminder that we are still under a Hurricane Warning and we should expect a prolonged period of strong tropical storm force winds for most areas of the island to linger through the morning.

As of 7:00am today, we have the following storm-related outages to report:

St. Georges 2,380
Pembroke 3,694
Devonshire 2,876
Sandys 1,934
Smith’s 2,155
Warwick 3,953
Paget 2,555
Southampton 2,843
Hamilton 1,776

REMINDERS
DO NOT call to report power outages in the immediate aftermath of a major storm so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

BELCO cannot restore power until daylight and safe weather conditions as the entire grid needs to be inspected first.
Once it is safe to begin restoration efforts, the order of restoration is as follows: main circuits, branch lines and individual customers. BELCO restores main line circuits first, focusing initially on those that supply the Islandโ€™s essential services and critical infrastructure. Repairs must be completed in the order above because main lines feed all other lines.

Safety Tip
Wiring that has become wet or damaged during a major storm cannot be safely reused, even it appears to have completely dried. It must be replaced. Identify any wiring that was under water or dampened. If the water did not reach all levels of a building, wiring that was not wet may still be safely used. Have a qualified electrician inspect any suspect electrical appliances or wiring.


[ September 23, 2022ย  |ย  6:00am Update ]

Hurricane Fiona’s closest point of approach has passed. We hope everyone made it through safely!

As of 6:00am today, we have the following storm-related outages to report:

St. Georges 2,335
Pembroke 3,583
Devonshire 2,574
Sandys 1,876
Smith’s 1,776
Warwick 3,814
Paget 2,237
Southampton 2,773
Hamilton 1,540

REMEMBER
DO NOT call to report power outages in the immediate aftermath of a major storm so that telephone lines can be available for emergency calls. Customers who have had advanced meters installed no longer need to report power outages as a signal will be received by BELCO automatically when any abnormality, such as a power outage, occurs.

Did You Know?
BELCO cannot restore power until daylight and safe weather conditions as the entire grid needs to be inspected first.

Safety Tip
Stay clear of piles of debris or downed foliage that may conceal live power lines.


[ September 22, 2022ย  |ย  11:30pm Update ]

The number one priority for BELCO before, during and after a hurricane is always the safety of the Company staff and our customers.

The second priority is to protect the power generation plant and distribution grid from damage.

During a storm, our team members are at our Operations Centre monitoring and managing the plant and the grid, recording outages and responding to any emergencies that may occur as it is safe to do so.

REMEMBER
BELCO restoration crews cannot safely begin to restore power until hurricane-force winds or storm conditions subside.

It is important to remember NOT to call BELCO during a storm to report a power outage. However, during a storm, we DO encourage you to call BELCO in the event of an emergency or life-threatening situation, such as downed power lines or pole fires.

Safety Tip
NEVER touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.

We will provide an update in the morning.
Stay Safe Bermuda!


[ September 22, 2022ย  |ย  10:00pm Update ]

ABC News visited us to check in on our storm preparations today. Check out Rob Marciano’s report on Hurricane Fiona prep here with a cameo from our TD&R team and our President, Wayne Caines: Video Bermuda prepares for Hurricane Fiona – ABC News (go.com)

The Bermuda Weather Service has shared that Hurricane Fiona is forecast to pass the island as a Cat 3approximately 121nm to the NW of Bermuda at 5:00am on Friday, September 23, 2022.

Safety Tip
Unplug all appliances, and electronics, which are not protected by surge protection equipment. It is also wise to unhook the cable box from your television.

Stay Safe Bermuda!


[ September 22, 2022ย  |ย  6:00pm Update ]

The Bermuda Weather Service has shared that Hurricane Fiona is set to pass the island as a Cat 3 at approximately 101nm to the WNW of Bermuda at 5:00am on Friday, September 23, 2022.

At BELCO, our teams are still working on preparations for the storm’s passing. Not only do we strategically place materials throughout the island in advance, but with a team of 237 members, we must ensure the planning and logistics measures are communicated to all team members effectively.

Safety Tip
We ask customers NOT to call to report power outages during or immediately following the storm. BELCO has a limited number of telephone lines, which MUST be kept open for emergency calls, such as pole fires, down power lines, and other critical emergencies.

Customers with AMI meters that have lost power will already be logged as having an outage.

We encourage everyone to make their final preparations.
Stay Safe Bermuda!


[ September 22, 2022ย  |ย  3:30pm Update ]

Due to the passing of Hurricane Fiona, our Customer Experience Centre will be closed to walk-in customers tomorrow, Friday, September 23, 2022.


[ September 22, 2022ย  |ย  3:00pm Update ]

We have been busy preparing our campus, work sites, equipment and crews. Check out a little bit about how we prepare here: Hurricane Fiona: Belco crews ‘in full preparation modeโ€™ – The Royal Gazette | Bermuda News, Business, Sports, Events, & Community |

How have you been preparing for the passing of Hurricane Fiona?

Did You Know?
BELCO restoration crews cannot safely begin to restore power until hurricane-force winds or storm conditions subside; however, before the storm started, BELCO crews and equipment were strategically placed throughout the island in order to be ready directly following its conclusion.

Safety Tip
Unplug any appliances, electronics, or other sensitive equipment before the onset of high winds. While plug-in surge protectors protect against common, small surges, unplugging is the safest bet for lightning surges that may occur during a storm.


[ September 22, 2022ย  |ย  1:45pm Update ]

As Hurricane Fiona approaches, our Managing Director, Shelly Leman, spoke with AccuWeather about our preparations. Check out the report here: Trending Now Weather Videos | AccuWeather

Did You Know?
Before the onset of a storm, BELCO positions restoration equipment in strategic locations across the island.

Safety Tip
Some storms, contain very little rain, which can cause the air to become laden with salt that sticks to transformers. When the transformer heats up the salt becomes liquified which causes short circuits and sometimes fire. If you see a pole fire stay well clear and call 955.


[ September 22, 2022ย  |ย  1:00pm Update ]

The Bermuda Weather Service has placed the island under a Hurricane Warning, forecasting Hurricane Fiona is set to pass the island as a Cat 3 at approximately 97nm to the NW of Bermuda at 5:00am on Friday, September 23, 2022.

At BELCO, we are tracking Hurricane Fiona. We are preparing our campus, substations and crews, which allows us to deplo assets and crews quickly to needed locations and not be impeded by any obstacles on the island’s roads.

Safety Tip
NEVER overload your electrical outlets. Overloaded outlets are one of the main causes of electrical fires, especially during and after a major storm when systems are more fragile.


[ September 20, 2022ย  |ย  10:00am Update ]

As of this morning, the Bermuda Weather Service has shared that Hurricane Fiona is a threat to Bermuda, forecasting the hurricane to pass the island as a Cat 4 at approximately 97nm to the WNW of Bermuda at 4:00am on Friday, September 23, 2022.

At BELCO, we are tracking Hurricane Fiona. Our Crisis Management team has been activated and our storm preparations are well underway.

Once impact by a hurricane is confirmed, assets, which include new poles, transformers and other critical supplies are placed in strategic locations ahead of the storm so they can be deployed quickly to needed locations and not be impeded by any obstacles on the islandโ€™s roads.
Safety Tip
Be prepared! Storm preparation is key. A big part of remaining safe is preparing as much as possible in advance.


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