Advanced Metering Infrastructure

Our Advanced Metering Infrastructure (AMI) helps you to understand your electricity usage, giving you the tools you need to reduce your energy consumption and save money.

Be aware so you can prepare

Get insights into where energy efficiency can help you save. With an AMI meter, you can see your daily kWh usage through your BELCO account on, allowing you to adjust your usage quickly rather than waiting for a monthly bill.

AMI meters safely and securely transmit information about your electricity usage to BELCO for a few seconds every 24 hours. This means your billing information is completely accurate and any outages are flagged immediately.

How does AMI work?

AMI is an integrated system of advanced meters, communication networks and data management systems that enable two-way communication between BELCO and our customers. An advanced meter is a digital meter that contains a small computer chip and radio. These enable information to be transmitted to and from BELCO over a secure network in near real-time.

More reliable service

AMI improves the efficiency and reliability of our electricity service by sending us a signal automatically when any abnormality, such as a power outage, occurs. This allows us to deliver better service levels with faster response times. AMI is integrated with our Outage Management System (OMS) to provide more accurate information about outages and restoration times to our customers.

More accurate billing

BELCO will receive more accurate, up to date information about every metered connection in its electricity system. This includes information on power quality, energy usage, outages and meter tampering. This will enable BELCO to operate the system more efficiently and reduce energy theft.

More control over your spend

AMI provides you with relevant data about your household energy usage, putting you in control of the electricity you use. Every 24 hours, your advanced meter sends a report to your account portal on the BELCO website so you can see your usage from the past 24 hours. This data is separated by hour, which helps you to see how and when you are using electricity.

Additionally, the portal overlays outdoor temperatures and humidity from the day from local weather services to help explain the usage; for example, if the air conditioner was using more energy to keep the house cool because the outdoor temperature was very high.

With AMI, you can set usage thresholds with notifications. As you approach your threshold, you will receive alerts. You can then adjust your energy usage for the rest of your billing cycle, enabling you to better manage your bill.

AMI rollout is underway and is expected to be complete in 2021.